Return & Refund Policy

📦 ORTABO Return & Refund Policy

At ORTABO, customer satisfaction is our top priority. Please take a moment to review our return and refund policy below:


🕒 Return Window

Customers must report any issues with their order within 24 hours of receiving the product.


🔄 Return Process

Returns are only accepted at the time of delivery and in the presence of our delivery personnel.

If you wish to return an item, please inform our delivery representative immediately.


💰 Refund Policy

If you choose not to exchange your product, you may request a refund.

  • Refunds will be processed within 3 business days
  • The returned item must be received and verified

🚚 Return Charges

Location Charge
Within Dhaka 70 Taka
Outside Dhaka 130 Taka

We sincerely appreciate your trust in ORTABO and thank you for supporting our brand!